Tweet
but I think Hondo was right. The LandRover kind of sucks. I bought it in Dec. 2011. In April 2012 I had the battery replaced, with the dealer claiming it was "defective". A month ago, I tried to start it on a Saturday night, only to discover there was no power, it ate my key, etc. With a jump start, 40 minutes of driving/idling, and then a Sunday morning slow charge for 2 hours, all seemed copacetic and I assumed I had left a light on in the interior and drained the battery. This past Monday morning, again, no power, again, assumed I left a light on. Monday night I slow charged it (was kind of proud of myself for even figuring out how to do that without blowing myself up!) and in less than 2 hours it indicated that the battery was fully charged. Still no power.
Tow truck came yesterday to pick it up. Jumped it with no problem, but indicated that there was clearly an electrical problem, as some of the windows, etc. didn't work. Got to the dealer and the service manager, with a less than 5 minute looksee told me the "good news, bad news". Bad news...after turning the car off it would not restart. Good news...you have a bad battery.
I was in a slow burn at that point because it was clear that he wanted to pat me on the head and send me away. He immediately discounted my advice that it seemed to be electrical since half the windows worked upon starting, but not the other half (admittedly, the tow truck driver insisted that he tow the car, rather than let me drive it to the dealer, and pointed out the electric failures as reason to worry that it may shut down on me while driving). Mr. tech manager (who doesn't appear to know a thing about cars) told me that it takes awhile for all the systems to warm up (um...okay?). I explained the history and told him in no uncertain terms it was not the battery, but an electrical problem. He doubted my story on the previous battery and looked it up in their system. He found that I was accurate and had to acknowledge that it was highly unlikely that I would have 2 defective batteries in 2 years.
Then they told me they didn't have a loaner for me, despite the fact that when I called in the morning I specifically asked about that and they said "sure, no problem". Had I known that it was a problem, I would have followed the tow truck driver in my other car...instead I now needed a ride back to my house to get the car and then back to work.
I don't buy cars frequently and I hate to ditch this and put the money out for another car, but this will not be a long lasting car for me. I had planned to perhaps give it to my niece in a few years when she got her license (it's a big, safe care, and would be about 7 years old by the time she needs one) but now I don't think so.
So annoying.
Tow truck came yesterday to pick it up. Jumped it with no problem, but indicated that there was clearly an electrical problem, as some of the windows, etc. didn't work. Got to the dealer and the service manager, with a less than 5 minute looksee told me the "good news, bad news". Bad news...after turning the car off it would not restart. Good news...you have a bad battery.
I was in a slow burn at that point because it was clear that he wanted to pat me on the head and send me away. He immediately discounted my advice that it seemed to be electrical since half the windows worked upon starting, but not the other half (admittedly, the tow truck driver insisted that he tow the car, rather than let me drive it to the dealer, and pointed out the electric failures as reason to worry that it may shut down on me while driving). Mr. tech manager (who doesn't appear to know a thing about cars) told me that it takes awhile for all the systems to warm up (um...okay?). I explained the history and told him in no uncertain terms it was not the battery, but an electrical problem. He doubted my story on the previous battery and looked it up in their system. He found that I was accurate and had to acknowledge that it was highly unlikely that I would have 2 defective batteries in 2 years.
Then they told me they didn't have a loaner for me, despite the fact that when I called in the morning I specifically asked about that and they said "sure, no problem". Had I known that it was a problem, I would have followed the tow truck driver in my other car...instead I now needed a ride back to my house to get the car and then back to work.
I don't buy cars frequently and I hate to ditch this and put the money out for another car, but this will not be a long lasting car for me. I had planned to perhaps give it to my niece in a few years when she got her license (it's a big, safe care, and would be about 7 years old by the time she needs one) but now I don't think so.
So annoying.
Comment