During President Obama’s live remarks addressing the government shutdown and Obamacare site outages today, the U.S President compared the issues with healthcare.gov to an Apple product launch (via WashingtonPost):
Now, like every new law, every new product roll-out, there are going to be some glitches in the sign-up process along the way that we will fix. I’ve been saying this from the start. For example, we found out that there have been times this morning where the site’s been running more slowly than it normally will.
And we’re going to be speeding things up in the next few hours to handle all of this demand that exceeds anything that we had expected. Consider that just a couple of weeks ago, Apple rolled out a new mobile operating system, and within days, they found a glitch, so they fixed it. I don’t remember anybody suggesting Apple should stop selling iPhones or iPads or threatening to shut down the company if they didn’t. That’s not how we do things in America. We don’t actively root for failure. We get to work, we make things happen, we make them better, we keep going.
And we’re going to be speeding things up in the next few hours to handle all of this demand that exceeds anything that we had expected. Consider that just a couple of weeks ago, Apple rolled out a new mobile operating system, and within days, they found a glitch, so they fixed it. I don’t remember anybody suggesting Apple should stop selling iPhones or iPads or threatening to shut down the company if they didn’t. That’s not how we do things in America. We don’t actively root for failure. We get to work, we make things happen, we make them better, we keep going.
A glitch? Is that what he thinks the Healthcare.gov suffered? The damn thing doesn't work! Imagine if the iPhone rolled out and the device couldn't make phone calls. Imagine if everyone that opened an app got the message, "service not available, please call your 'app navigator.'"
By the way, there are a total of 34 healthcare navigators in Florida. There is ONE in my county. Their phone system was turned off yesterday.
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